Hostel Rules and Policies
Check-in: from 2 pm until 00:00, each passenger is required to have a valid ID and be over 18 years old. Full payment of the reservation must be paid in Check in. The published price is paid in cash or transfer only. Payment by e-cards +10%.
If you arrive afters 00:00 a.m., notify us otherwise your reservation will be deleted by the system.
Check out: until 10 am.
Late check out: Late check out$3000 per extra hour, per person. After 1 p.m. hs the full daily rate will be charged.
Breakfast: It will be served from 7:00 to 10:00 am.
Kitchen: Clean everything you use. If you leave food, please include a name and check out date. Anything that does not have a name will be removed from the refrigerators/cupboards.
Groups: Whoever makes the reservation will be in charge of the group. A security deposit of $5000 per person will be requested for groups of 4 or more people. It will be returned to you upon check out if youEverything is in good condition.
Reception: 24 hours. If you arrive late at night, please be respectful of other guests who may be sleeping.
Keys: You will be given one magnetic card per person, it has a value of $3000, will be charged upon check out in case of loss or damage.
Alcohol: The hostel sells alcoholic beverages, it is not allowed to bring alcoholic beverages purchased outside the hostel for consumption or to refrigerate them in the refrigerator. The hostel hasIt has a bar with reasonable prices. The only thing we allow to bring is wine and it has a corkage price of $2500 per bottle.
Garden area: By municipal regulations it can be used from Sunday to Thursday until 11 pm. And on Friday and Saturday they can be used until 2 am. The hostel reserves the right to advance silent hours if necessary. Don't compromise the staff. It is the same schedule for quiet hours in the rest of the common areas.
Pool: Use the shower and remove sunscreen before getting into the pool.
Hours of use: every day from 10 a.m. to 10 p.m.
Visits: Non-residents are not allowed to enter the rooms. We allow the use of common areas, it has a value of $5000 by guest and a valid identification (ID or passport) is required prior to entering and informing the hostel, visiting hours from 2 p.m. until 11 p.m.
Eating, drinking or smoking is prohibited in the rooms:No bottles allowed, glasses, cups or plates in the rooms. Use common areas for eating and drinking. Smoking is allowed only in the garden. Fine for non-compliance100 USD.
Bed rules in bedrooms: You will be assigned a bed upon check-in, pleasenot changing beds, Otherwise, you will be charged a cost of cleaning sheets and a penalty for not notifying the value of one night.
Beds in shared dormitories: Bunk or bunk beds are reserved for a single person. Sharing a bed is prohibited at all times. If you receive any complaint or find 2 people in the same bunk, you will be fined 100USD
Lockers: Each bed has its locker. The passenger mustbring your own lock. If you lose or leave your keys inside the locker, do not try to open it yourself, ask a member of staff to help you.
Lost items and damage: The hostel reserves the right to charge for any damage to the property and any portion not paid at the time of check-in. The Hostel is not responsible for lost, stolen or damaged property. However, our team members will work with you to find anything you may have lost.
Responsibility for items brought to the hostel is the concern of the guests. Use the lockers.
Cleaning costs: A cleaning fee will be charged for any additional work or damage to the hostel incurred as a result of incidents caused by a guest and will be charged accordingly.
Cancellations: No refund will be made for rooms/beds not used by the guest after check-in.
Help us improve our service: Please contact our staff when a problem occurs. The staff will do everything possible to remedy the situation, the sooner you tell us, the sooner we can improve your stay.
If any of these rules are broken, the hostel reserves the right of admission and stay of the guest.
Hostel Rules and Policies:
Check-In Time: 2 PM, a valid ID is required and must be over 18 years old.
Payment is at check in by cash. With credit card you have a 10% fee.
Check-Out Time: 10 AM. Please check out of the room by 10AM to avoid a late check out fee ($3000 per extra hour per person).
Breakfast: 7 AM - 10 AM. Clean after use.
Kitchen: clean everything you use. If you use the fridge or the kitchen storage, make sure to name your food and put the date of check out. Food without a name will be thrown into the garbage.
Group Reservations: For reservations of 4 or more people, a guarantee deposit of $5000 per person will be charged. How made the reservation is the responsible one for the group.
Reception: Open 24 hours There is no curfew. However, if you eat late at night, please be respectful to other guests who may be sleeping.
Room Key: We will give you one key card per person. If you lose the key card it is $3000.
Alcohol: You are not allowed to bring any alcohol purchased outside the hostel. We have a BAR with reasonable prices. Wine uncorks
$1500 per bottle.
Garden Hours and outdoor area: Can be used From Sunday until Thursday from 7 am until 00 am. Weekends, Friday and Saturdayoh till 2 am. If it is necessary, we will shorten the quiet hours. Remember Mendoza has a siesta, there is no Music allowed between 2 pm and 4pm.
Swimming pool:Mandatory use of the shower next to the pool beforediving in. Swimming pool is open from 10 am to 10 pm.
Non-Hostel Visitors:Non-registered guests are not permitted in guest rooms. To be allowed to use common areas costs $5000 per guest and a valid ID is required. Visitors can't stay after 11 pm at the hostel.
Food, drinks or smoking : Food, drinks are not permitted in guest rooms and are required to be stored in our kitchen area and consumed in the kitchen, living rooms or garden. No glasses, bottles, cups, plates, anything from the kitchen in the rooms is allowed. Smoking is allowed only in the garden, please use the ashtrades.
Dorm Bed Rules: Once we assign you a bed do not move to another one, if you do it we will charge you an extra night. Beds in bunk beds are reserved for one person only.
Lockers: There is one per person in each dorm. Bring your own padlock. If you miss or leave the keys inside the locker do not try to open them yourself, ask staff members to help you.
Lost Items and Damages: The Hostel reserves the right to charge any damages to the property and any unpaid portion of the bill to the credit card used to secure the booking. The hostel is not responsible for lost, stolen, or damaged property. Personal and other belongings are carried at the guests own risk. Use the lockers. We will help you find your lost items.
Clean Up Costs: A clean up fee for any extra labor or damage to the hostel incurred as a result of incidents caused by a guest will be assessed and charged.
Cancellations: No cancellation or refund for beds or rooms not used.
Please contact our staff when a problem occurs. We will do our best to remedy the situation. The sooner you tell us, the sooner we can fix it and improve your stay.
If any of these rules is broken, the hostel reserves the right of admission and permanence of the guest. Fee USD100.